|
 |
|
|
applications
|
|
 |
|
|
our approach
Versay is fully committed to exploiting the power of speech technology. Through years of experience defining, developing, and deploying speech applications, we have zeroed in on key business processes that can be made much more time-efficient and cost-effective through the use of speech. It's simple. Before now, companies had to use live agents to perform these common, but complex tasks, such as changing a customer's address. Now, all they need is speech and Versay.
|
|
|
|
|
our applications
Versay's applications are viable for any company that interacts with its employees, partners, and customers over the telephone, in industries ranging from financial services to retail to utilities. These proven, pre-built applications can be used as a stand-alone service, or in conjunction with other complementary speech applications. Our applications include:
- Address Change- lets callers change their address using voice commands.
- Cross-sell- delivers a consistent and compelling cross-sell pitch at the end of customer service calls.
- Survey- conducts automated customer and employee surveys over the phone.
- Locator- gives information and/or routes callers to the closest agent or store location.
- Password Reset- provides strong user authentication with self-service password reset.
|
|
|
|
|
|
If you would like to talk to Versay about how these applications can help your business, please contact us.
|
|
|
|
|
