Versay is powered by a team with in-depth knowledge of conversational design, CTI integration, a passion for service design and a desire to reduce cognitive load. Our team understands that applications must be designed to align across channels and that customers should not have to feel burdened when seeking customer service.
- Our Application CV includes:
- Inbound and Outbound self-service applications (Natural Language, Directed Dialog Speech IVR, DTMF)
- Application On Demand - Visual IVR with phone connectivity to the contact center
- Natural Language Routing Solutions
- Alexa "Find My Phone" skill
- Intelligent Assistant/Chatbots
- Voice Biometric solutions
- ...and more.