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Development
Versay is fully equipped to design, develop, and integrate speech applications from start to finish. With extensive experience in speech recognition technology, voice user interface (VUI) design, voice biometrics, human factors, linguistics, and telephony, Versay consults with clients to develop a speech application that addresses their unique needs. By focusing on the following elements throughout the application development cycle, we provide our customers with the most effective speech application and maximum investment protection.
- Focus on the Caller Experience
Versay was created to build speech applications that deliver a compelling caller experience. This is investment protection for our clients, as the caller experience directly affects the long term success and return on investment of any speech solution. To this end, our VUI consultants design the dialog with the caller in mind, ensuring that the caller experience is natural, efficient, and compelling.
- Speech-Centric Development Methodology
Versay's solutions guarantee success by employing a field-proven speech-centric development methodology, which includes requirements gathering, system design, development and implementation, testing, tuning, and post-rollout monitoring.
- Dedication To Standards
Versay constantly evaluates new technologies and industry standards to ensure our clients of investment protection. Versay and its parent company Vail Systems are supporting members of the VoiceXML Forum and support the SIP protocol for VoIP implementations.
- Ensure Application Portability
Versay believes that speech applications should be independent of the execution platform to ensure maximum portability. Since our solutions are built using industry standard technologies, such as VoiceXML, a client can easily host a speech application and then move it in-house at a later date.
- Flexible Architecture
Choosing the correct architecture for speech deployment is one of the most important decisions our clients will ever make. Since Versay's goal is to help our clients select the architecture that best suits their needs, we do not limit ourselves, or our clients, to a single architecture.
- Leverage Web Infrastructure
Versay assists our clients in maximizing synergy between their IVR and Web architectures. This approach has significant long-term benefits, including lower development and maintenance costs and faster time-to-market for future applications.
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