"Our customers' needs change over time. While time-to-market might be an important consideration today, long-term cost of ownership may become more critical in the future," explained Phil Gray, President of Versay. "Versay is fundamentally changing the traditional hosting model by allowing our customers to move seamlessly between a fully hosted and a premise based solution. With a wide range of hosting and support services, we are offering our customers greater flexibility in how they operate and maintain their speech applications."

"Nuance is dedicated to providing speech solutions that deliver maximum business benefits, including cost savings, quick access to information, and increased customer satisfaction," said Charles Berger president and CEO, Nuance. "We are pleased that Versay shares this commitment and is offering customers a flexible deployment option that maximizes their investment in the Nuance Voice Platform and meets their business objectives."

Versay enjoys a strong partnership with Nuance and is the Master Distributor for the Nuance Voice Platform in North America. Versay is working with Nuance to establish a network of system integrators and partners who build value added solutions that can be deployed on the Nuance Voice Platform. In addition to hosting and support services for the Nuance platform, Versay will provide hosting of Nuance's packaged speech applications, including Nuance Call Steering™ and Nuance Caller Authentication™. Versay will also host its own standards-based VoiceXML applications, as well as those developed by partners.

Versay is a Silver Sponsor of the seventh annual V-World conference in Orlando, Florida, May 17-20, 2004. For more information on the solution offerings, visit Versay in booth 309.

About Versay
Versay provides speech solutions and services that deliver a compelling caller experience and a tremendous return on investment. By leveraging industry standards and offering hosted, premise-based, or blended deployment options, Versay provides customers the greatest flexibility, control, and investment protection possible. With a wide range of consulting services and pre-built application components, Versay is committed to helping enterprises deploy self-service solutions that fully exploit the power of speech. For more information, call 888-869-0121 or visit www.versay.com.

About V-World
Hosted by Nuance and sponsored by Aculab, Apptera, BeVocal, Brooktrout Technology, Edify, Empirix, HTI Voice Solutions, Intel, Intervoice, Lucent Technologies, NMS Communications, Nortel Networks, Sun Microsystems, Syntellect, TekVision Communications and Versay Solutions, V-World is the pre-eminent event dedicated to voice automation. The annual V-World conference is designed for anyone interested in voice-enabling enterprise, telecommunications, and Internet applications. It offers targeted sessions for business executives and managers, expert and novice speech application developers, and integrators of speech solutions. Each session features customer presentations, panel discussions and informative case studies related to the development and deployment of speech recognition and voice authentication applications. Executives, managers, developers, marketers and salespeople representing call centers, service providers, e-businesses, interactive voice response (IVR) platform providers, OEMs, VARs, and system integrators are all encouraged to attend. Further information can be found at http://www.nuance.com/v-world.

This press release contains forward-looking statements concerning Nuance, including, for example, those relating to the business and customer benefits attainable by using Nuance speech products, alone or in combination with the products of others. There is no assurance that the results contemplated by any forward-looking statements will be realized. The following factors, risks and uncertainties, among others, could cause actual results to differ materially from those contemplated by such forward-looking statements: the risk that any of these products will not achieve anticipated customer cost savings, access to information or satisfaction levels, or other benefits in some or all circumstances; and other factors described in Nuance's filings with the Securities and Exchange Commission, including but not limited to Nuance's last-filed Form 10-K and Form 10-Q. Nuance does not undertake to update any oral or written forward-looking statements that may be made by or on behalf of Nuance.

Nuance, Nuance Call Steering and Nuance Caller Authentication are registered trademarks or trademarks of Nuance Communications, Inc. All other trademarks are property of their respective owners.