Versay offers three usability options which can be customized to meet the specific needs of your project or application.

Best Practices Review

If you're just getting started with usability, have a limited budget, or sense your app is starting to feel dated, then a Best Practices Review is a great place to start. We offer a complete review of your application, documentation, and any available reports or logs, and identify any quick fixes or "low hanging fruit" that will be cost-effective to update. This might be all you need or the beginning of a plan of action for more in-depth analysis.

Remote Usability

Remote usability is a cost-effective way to test out specific scenarios with your customers. Remote usability is a great fit when you have a few specific questions to answer that would benefit greatly from user feedback yet doesn't require a comprehensive test suite typically associated with in-person, lab-based usability testing. In addition, with remote usability, you have the advantage of evaluating how your systems are used in circumstances similar to how they are used on an everyday basis.

Lab Usability

Sometimes the best way to understand your customers and how they use your systems is to sit down with them one-on-one and experiment with different scenarios to see what works and what doesn't work. A lab setting is a more formal approach to usability and is a great way to pick up on non-verbal cues which can be hard to spot with remote interviews. We often recommend this approach when an application is undergoing a significant update to accommodate new product offerings or new functionality.