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why voiceXML?
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The challenge - to get more mileage out of your Internet-based services.
The Internet truly has revolutionized the way people and businesses interact. Now, many people are accustomed to online shopping and instant messaging. However, the fact remains that millions of people do not have computers, and, when on the go, even more lack an Internet connection. For businesses to reach a wider base of users and respond to the increasing demands of mobility, the telephone remains a strong channel for business communication.
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The answer - VoiceXML lets you extend those services to the most ubiquitous communications tool available - the telephone.
VoiceXML is an open, standards-based programming language used for creating speech applications and services. Just as HTML is the standard for the Internet, VoiceXML is the emerging standard for speech applications. Originally created by the VoiceXML Forum, an industry organization founded by AT&T, IBM, Lucent, and Motorola, VoiceXML is now supported by over 600 companies.
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With VoiceXML, your business can:
- Leverage your Internet infrastructure by sharing equipment, maintenance and support resources with your speech application,
- Choose best of breed technology from a variety of providers, and
- Move from a hosted environment to a premise-based solution as your scalability needs change.
Versay is a member of the VoiceXML Forum. For more information, visit www.voicexml.org.
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